1) Goods can only be returned with the prior permission of the Company which reserves the right to refuse such permission.
2) All goods returned for credit, with the exception of faulty goods, must be unopened and in the original packaging.
3) Goods returned are at the risk of the purchaser.
4) Goods that have been ordered to the Purchaser's special specification cannot be returned.
5) If the Company agrees to the return of goods and subsequently issues a credit a handling administrative charge may be made. Any original delivery charge will not be credited.
6) The Purchaser must bear the cost of returning goods.
7) Returned faulty goods must be accompanied by the original sale invoice.
6) Faulty goods will be repaired or replaced at the option of the Company.
8) If in exceptional circumstances a credit is agreed and the original payment was made by credit or debit card then that credit can only be made on the same card.